Got questions? We've got answers.
Everything you need to know about alarms, subscriptions, and getting the most out of Alarmate.
Is Alarmate free to use?
Yes. Alarmate is free to use. The free plan lets you keep up to 3 active alarms or countdowns at a time. You can create unlimited alarm templates and activate them whenever a slot is free - so you can plan ahead without limits. No ads, ever.
What is included in Alarmate Pro?
Alarmate Pro removes the 3-alarm limit so you can have unlimited active alarms and countdowns running at the same time. No restrictions, no juggling slots.
Is there a free trial available?
Yes, we offer a 7-day free trial for all new users. During the trial, you can schedule unlimited alarms without any commitment, allowing you to see how it fits into your workflow.
Do you offer refunds?
Apple handles all subscriptions and refunds for Alarmate. You can request a refund by visiting reportaproblem.apple.com, signing in with your Apple ID, selecting Request a refund, and following the prompts. Apple will notify you of their decision via email.
How do I cancel my subscription?
To cancel on iPhone: Settings → your name → Subscriptions → Alarmate → Cancel Subscription. If 'Cancel Subscription' doesn't appear, the subscription is already canceled. Cancel at least 24 hours before your trial or billing period ends to avoid being charged.
Peace of Mind, Every Day
At Alarmate, alarms aren’t just for mornings - they’re your unmissable reminders for meetings, deadlines, and daily routines, giving you peace of mind and letting you focus without worry.
Which iOS versions does the app support?
Alarmate requires iOS 26 or later. We use the latest iOS technology to keep alarms reliable and battery-efficient - your alarms will ring even if Do Not Disturb is on. The only requirement: your phone needs to be on. Keep your device updated to get the best performance and latest features.
Will Alarmate ring if my phone is powered off?
No. Alarmate requires your iPhone to be powered on to ring alarms. If the phone is off, alarms will not sound. Good news: Alarms will still ring if your phone is locked, in Focus mode, Do Not Disturb, Silent mode, or Airplane mode.
Will Alarmate ring in different phone modes?
Phone powered off: No - Alarmate cannot ring if the phone is fully off. Locked / standby: Yes - alarms ring normally. Focus / Do Not Disturb / Silent / Airplane mode: Yes - Alarmate rings through all of these.
What happens if I have an alarm set at the same time in Alarmate and the default iOS Clock app?
If two alarms are set for the exact same time (down to the second), only one will ring. If Alarmate doesn’t trigger in this case, don’t worry - your recurring alarms will remain active as usual. What matters is that you’ll always get alerted on time.
Do alarms work on Apple Watch with Alarmate?
Yes. When an alarm goes off, it rings on your Apple Watch too - no setup needed. You can stop or snooze the alarm directly from your wrist. If your watch is in Silent Mode, you'll feel a vibration instead of sound.
What happens to my alarms if I change time zones?
Recurring alarms adjust to your new local time. Date alarms stay fixed to the original time zone. Example: If you set an alarm for 16:00 in Warsaw, it will ring at 7:00 AM in Las Vegas (since that’s 16:00 Warsaw time). Countdown alarms continue counting down normally. When your phone changes time zones automatically, Alarmate may remind you to check your alarms if the app is running. Always review your alarms after landing.
How do I connect my work email to see events?
Connect your work email to bring meetings and events into Alarmate, so you can quickly set alarms and stay organized. On iOS: Settings → Apps → Calendar → Calendar Accounts → Add Account, choose your email provider, sign in, and allow access. Your events appear in Apple Calendar, and your data stays private.
Does Alarmate support widgets and controls?
Yes. Alarmate supports widgets, controls, and StandBy mode. Add Alarmate to your Home Screen, Lock Screen, Control Center, or StandBy display - see your next alarm at a glance without opening the app.
Stop Relying on Notifications. Start Using Alarms.
Alarmate is a new, easier way to stay on schedule - not just in the morning, but all day. Set it. Trust it. Stop worrying.